What is Steelpoint Service?

Steelpoint Service offers custom software, web services, industry insights, cost guides, resources, and quote requests for businesses across 23 pages.

Food & Retail

A menu you can update, and orders that arrive without the phone ringing

Restaurants, coffee shops, bakeries, food trucks, and catering companies. We build a site that shows your food properly, takes orders and reservation requests, and lets your staff update the menu without calling anyone.

All industries we serve

Who this covers

Businesses we build for in this industry

RestaurantsCafés & coffee shopsBakeriesFood trucksCatering companiesBars & small venues

Problems we hear most

What owners usually want solved

The menu online is out of date, so customers arrive expecting dishes you no longer serve.
Orders and reservation requests come through social messages that get buried.
Delivery platform commissions eat the margin on every order you would rather take direct.
Catering and event inquiries need details you keep forgetting to ask for.

Relevant services and use cases

What we would build, and what it changes

These are the options we can discuss for this industry. They are a starting point for a conversation, not a claim that we have delivered every one of them to a client.

A menu your staff can edit

Change a price or mark a dish as sold out from a simple admin screen, with no developer involved.

See the service

Direct online ordering

Customers order for pickup or delivery from your own site, and you keep the customer relationship.

See the service

Reservation and table requests

Guests request a time and party size; you confirm from one list instead of juggling calls.

See the service

Catering inquiries with the right questions

A form that captures date, headcount, and budget so you can quote without a back-and-forth.

See the service

Suitable features

Editable menu Pickup & delivery ordering Reservation requests Catering inquiry forms Opening hours & directions Photo galleries Gift cards Loyalty sign-up

Advanced features such as e-commerce, integrations, booking systems, and custom modules are scoped and priced separately from the entry-level website offer.

Relevant work

Related projects and demonstrations

Client work is labelled as a client project. Our own builds, which use sample data and are not client engagements, are labelled as demonstrations.

Live demonstration

Restaurant Ordering Website

A demonstration ordering site with an editable menu, pickup scheduling, and a streamlined checkout, using sample data.

Open the demonstration

How the work happens

A short, predictable process

Discovery & Requirements

We learn your business, goals, and current tools to understand what success looks like.

Scope, Proposal & Plan

You receive a clear proposal with deliverables, timeline, and investment — no surprises.

Design & Development

We design, build, and review with you at key milestones so the result matches your vision.

Testing, Training & Launch

We test thoroughly, train your team, and launch with everything documented.

Support & Improvements

After launch we maintain, monitor, and improve your system as your business grows.

Questions we get asked

Restaurants, Cafés & Bakeries questions

If your question is not here, ask it directly — we answer plainly, including when the answer is no.

General questions

We already sell through delivery apps. Why have our own ordering?

Delivery platforms bring discovery, but they take a commission and keep the customer. Your own ordering page is where repeat customers go directly, and you can run both side by side.

Who updates the menu when prices change?

Your staff do, from the admin screen, in a couple of minutes. We show you how during handover, and we can do it for you if you prefer a support plan.

Can we take payment online?

Yes, through a supported payment provider, with the fees being the provider's. We confirm what is available in your region before you commit to anything.

Start here

Tell us how your restaurants, cafés & bakeries business works today

Where do customers reach you now? What takes the most time each week? Answer in a sentence and we'll come back with what we would build first — and what it would cost.